Beyond Binary Correctness: Scaling Evaluation of Long-Horizon Agents on Subjective Enterprise Tasks

Computer Science > Artificial Intelligence [Submitted on 24 Mar 2026] Beyond Binary Correctness: Scaling Evaluation of Long-Horizon Agents on Subjective Enterprise Tasks Abhishek Chandwani, Ishan Gupta Large language models excel on objectively verifiable tasks such as math and programming, where evaluation reduces to unit tests or a single correct answer. In contrast, real-world enterprise work is often subjective and context-dependent: success hinges on organizational goals, user intent, and the quality of intermediate artifacts produced across long, multi-tool workflows. We introduce LH-Bench, a three-pillar evaluation design that moves beyond binary correctness to score autonomous, long-horizon execution on subjective enterprise tasks. The pillars are: (i) expert-grounded rubrics that give LLM judges the domain context needed to score subjective work, (ii) curated ground-truth artifacts that enable stepwise reward signals (e.g., chapter-level annotation for content tasks), and (iii) pairwise human preference evaluation for convergent validation. We show that domain-authored rubrics provide substantially more reliable evaluation signals than LLM-authored rubrics (kappa = 0.60 vs. 0.46), and that human preference judgments confirm the same top-tier separation (p < 0.05), evidence that expert-grounded evaluation can scale without sacrificing reliability. We release public datasets and report results on two environments: Figma-to-code (33 real .fig tasks against the Figma API via MCP) and Programmatic content (41 courses comprising 183 individually-evaluated chapters on a course platform serving 30+ daily users). Subjects: Artificial Intelligence (cs.AI) Cite as: arXiv:2603.22744 [cs.AI]   (or arXiv:2603.22744v1 [cs.AI] for this version)   https://doi.org/10.48550/arXiv.2603.22744 Focus to learn more Submission history From: Ishan Gupta [view email] [v1] Tue, 24 Mar 2026 03:16:32 UTC (2,097 KB) Access Paper: HTML (experimental) view license Current browse context: cs.AI < prev   |   next > new | recent | 2026-03 Change to browse by: cs References & Citations NASA ADS Google Scholar Semantic Scholar Export BibTeX Citation Bookmark Bibliographic Tools Bibliographic and Citation Tools Bibliographic Explorer Toggle Bibliographic Explorer (What is the Explorer?) Connected Papers Toggle Connected Papers (What is Connected Papers?) Litmaps Toggle Litmaps (What is Litmaps?) scite.ai Toggle scite Smart Citations (What are Smart Citations?) Code, Data, Media Demos Related Papers About arXivLabs Which authors of this paper are endorsers? | Disable MathJax (What is MathJax?)