Kaseya targets IT efficiency with new AI-powered tools | ChannelPro - IT Pro

(Image credit: Harrison Photography) Share Copy link Facebook X Linkedin Bluesky Share this article Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter Cyber security and IT management software provider Kaseya has announced a new set of AI-powered technology and commercial enhancements designed to improve IT efficiency. Unveiled at the firm’s Kaseya Connect 2025 conference in Las Vegas, the new additions include new Kaseya 365 Ops, Kaseya SIEM, as well as Datto hardware policy improvements. These new capabilities and commercial policies aim to help drive customer efficiency and streamline IT operations at a time when many small businesses require enterprise-grade security with AI-driven automation to protect their users and devices, the firm said. Kaseya 365 Ops and Kaseya SIEM The latest addition to the Kaseya 365 platform, Kaseya 365 Ops, applies practical AI capabilities to help customers scale efficiently, improve operations, as well as achieve “top tier service delivery [and] performance metrics,” Kaseya said. According to the company, these AI and automation capabilities have enabled early Kaseya 365 Ops customers to save an average of 160 hours per month – the equivalent to the productivity of one additional technician. With the new Kaseya Security Information and Event Management (SIEM) offering, customers can leverage a streamlined, unified response system, complete with SaaS Alerts and MDR protection, without the need to splash out on enterprise-grade alternatives. Combining endpoint and cloud telemetry, Kaseya said the solution correlates threat data from RocketCyber and SaaS Aerts to provide unified, faster, and more actionable threat detection. ChannelPro Newsletter Stay up to date with the latest Channel industry news and analysis with our twice-weekly newsletter Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors Datto enhancements and innovation Kaseya has also made all models of Datto’s backup hardware free to use for all customers, regardless of the model or term. The firm said the move will allow backup partners to provide a consistent level of service while also eliminating upfront hardware costs. Additionally, Kaseya has also re-introduced the 2TB Datto ALTO 5 to its Datto lineup, with the model being offered at the same monthly cost as the current 1TB model and now including encryption for heightened security. Kaseya said these enhancements are backed by data from almost 50,000 customers and millions of endpoints and will equip customers with the tools and pricing they need to stay ahead of the ever-changing threat landscape. “As we move forward, innovation is at the heart of everything we do at Kaseya,” said Jim Lippie, Kaseya’s chief product officer. “What we’re unveiling at Connect 2025 delivers on that vision. These innovations allow our customers to improve their businesses and fight against growing cyber threats.” TOPICS Daniel Todd Dan is a freelance writer and regular contributor to ChannelPro, covering the latest news stories across the IT, technology, and channel landscapes. Topics regularly cover cloud technologies, cyber security, software and operating system guides, and the latest mergers and acquisitions. A journalism graduate from Leeds Beckett University, he combines a passion for the written word with a keen interest in the latest technology and its influence in an increasingly connected world. He started writing for ChannelPro back in 2016, focusing on a mixture of news and technology guides, before becoming a regular contributor to ITPro. Elsewhere, he has previously written news and features across a range of other topics, including sport, music, and general news. Latest Zoom users can now create their own custom AI agents Low-budget devices are the biggest casualty of the RAM crisis You might also like How to build trust into automation at scale Why ‘buy vs build’ Is the wrong question for AI strategy How MSPs can learn to stop worrying and love AI Reclaiming the gold standard for MSPs with AI and Automation inforcer named as Microsoft partner for new AI-focused MSP initiative AI adoption is finally driving ROI for B2B teams in the UK and EU Choosing the Best RMM Solution for Your MSP Business Whitepaper Discover a powerful technology platform that empowers Managed Services Providers (MSPs) Datto SIRIS business continuity and disaster recovery Whitepaper Save time without cutting corners VIEW MORE ▸