Following a Crisis: Remediating Your Cybersecurity Incident Response - FTI Consulting

Following a Crisis: Remediating Your Cybersecurity Incident Response ​Wouter Veugelen, Ben Hamilton, Michael Khoury and Tim de Sousa​ discuss the critical remediation steps following a cyber incident. This includes investigating the root cause, data recovery, stakeholder communication and enhancing your incident response processes to help prevent future cyber incidents. SHARE Once a cyber incident has been contained, the work is far from over. You must take critical steps to ensure a thorough recovery by assessing the recent incident and identifying gaps in your response processes. By doing so, you can enhance your data breach response planning and emerge stronger than ever. Addressing the Root Cause After containing the incident, it's crucial to address its root cause. Threat actors may have gained access by exploiting a technical vulnerability, such as a missing patch. Examining the broader issues can uncover deficiencies in patch management processes or weaknesses in user account management practices. Identifying and rectifying these underlying problems is essential to prevent future incidents. Data Recovery During the Remediation Process Cyber attacks can compromise not just data quality, but the data itself. For instance, malware that encrypts a large dataset, file server, or cloud application renders that data indecipherable. Remediation is essential to identify alternative data sources, like backups, to restore access to critical information. Building Resilience Through Improved Incident Response Taking swift, proactive steps to strengthen your response processes ensures your organisation emerges stronger and more resilient. This can include: Drafting, rebuilding, or enhancing data breach or cyber incident response plans Training new incident responders Ensuring the board understands their role during an incident Identifying and addressing areas where personal information has been over-retained, and defensively destroying or de-identifying that excess data Communicating with Stakeholders After a Cyber Incident Keep your stakeholders informed about the steps you've taken to strengthen security and prevent future incidents. Expect questions from internal teams, suppliers, customers, and regulators—be prepared to keep them fully informed on the actions you've taken. FTI Consulting can support your cybersecurity incident response at every step. Find out more here. Watch Our Cybersecurity Video Series Handling a Crisis: Managing Your Cybersecurity Incident Response Watch Video Pre-Empting a Crisis: Planning Your Cybersecurity Incident Response Watch Video Related Information Cybersecurity Consulting & Data Privacy Advisory Digital Forensics Consulting Services Information Governance, Privacy & Security Consulting Published October 23, 2024 Key Contacts Wouter Veugelen Senior Managing Director, Head of Australia Cybersecurity Michael Khoury Senior Managing Director, Head of Australia Technology Ben Hamilton Senior Managing Director Tim de Sousa Managing Director Most Popular Insights Beyond Cost Metrics: Recognizing the True Value of Nuclear Energy Finally, Pundits Are Talking About Rising Consumer Loan Delinquencies A New Era of Medicaid Reform Turning Vision and Strategy Into Action: The Role of Operating Model Design The Hidden Risk for Data Centers That No One is Talking About We use cookies to provide website functionality, to analyse our traffic, to personalise content and to enable social media functionality. This includes cookies which are set by third parties which allow us to execute marketing campaigns and manage our relationship with you. For further information, please see ourCookie Policy Manage Settings Accept