KnowBe4 Named a 2025 Gartner Peer Insights™ Customers’ Choice for Email Security Platforms - KnowBe4 blog

Security Awareness Training Blog KnowBe4 Named a 2025 Gartner Peer Insights™ Customers’ Choice for Email Security Platforms Cindy Zhou | Jul 28, 2025 Share KnowBe4 is excited to announce that we have been recognized as an overall Customers’ Choice in the July 2025 Gartner Peer Insights Voice of the Customer for Email Security Platforms Report. The Gartner Peer Insights Customers’ Choice distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing and/or using a product or service. Recognized vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants meet or exceed both the market average Overall Experience and the market average User Interest and Adoption. Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. We believe that being named a Customers’ Choice for Email Security Platforms represents our commitment to our customers to provide a world-class platform with an outstanding customer experience to support it. Based on 294 reviews submitted as of July 24th 2025, we’re excited to be recognized as an overall Customers’ Choice vendor. We believe this recognition validates our market presence and commitment to our customers. Here are some of our customers in their own words, which helped us achieve this recognition: “KnowBe4 Cloud Email Security (Formerly Egress) is a powerful tool for enhancing detection of phishing emails, protecting sensitive data and complying with our regulatory requirements. More than anything, the product is easy to understand and use.” IT Manager in Services Industry https://www.gartner.com/reviews/market/email-security-platforms/vendor/knowbe4/product/knowbe4-cloud-email-security/review/view/6062808 “What I like most is AI and machine learning and real-time user feedback and coaching. Not only does it tell you if the email is phishing or spam, but it also tells why it is. Knowing the why will increase education and knowledge with spotting phishing and threats.” Director IT Security and Risk Management in Banking Industry https://www.gartner.com/reviews/market/email-security-platforms/vendor/knowbe4/product/knowbe4-cloud-email-security/review/view/5885218 To all of our customers who submitted reviews, thank you! These reviews shape our platform and our customer journey, and we look forward to building on the experience that earned us this distinction! Gartner, Gartner Peer Insights ‘Voice of the Customer’: Email Security Platforms, Peer Contributors, 4 July 2025. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. Return To KnowBe4 Security Blog See KnowBe4 Cloud Email Security in Action Request a personalized demo today to see how KnowBe4's Cloud Email Security products will enhance your email security. Request a Demo Topics: Email Security, Human Risk Management ABOUT CINDY ZHOU Cindy Zhou is an award-winning global executive serving as the Chief Marketing Officer of KnowBe4. With over 20 years of experience in B2B marketing, cybersecurity, revenue operations, and sales development, Cindy has a proven track record of building high-impact marketing organizations that drive qualified leads, robust sales pipelines, industry awareness, and customer loyalty. As CMO of KnowBe4, Cindy continues to leverage her extensive experience and industry insights to elevate the company's market presence and drive growth in the ever-evolving cybersecurity industry. Cindy's approach combines strategic vision with practical execution, enabling her to develop and implement marketing strategies that align with business objectives and drive measurable outcomes. Her leadership style fosters innovation, collaboration, and a data-driven mindset within her teams. Prior to KnowBe4, Cindy has successfully led marketing transformation initiatives at various technology companies, including LogRhythm, IBM, and Verizon. A passionate advocate for women in technology and cybersecurity, Cindy's contributions have been widely recognized in the industry. She has been named a Star CMO by DCA Live in 2023, 2021, and 2019. She was also named a Top 101 B2B Marketing Influencers by CMO Huddles in 2023, and a finalist for the CMO Club Customer Experience Award in 2021. Cindy earned an MBA from Louisiana State University and a BA from the University of Maryland. 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