Phishing scams pose as financial aid, BankMobile - Santa Fe College

Phishing scams pose as financial aid, BankMobile September 25, 2025 This article is more than 5 months old and may contain outdated information. Regrettably, every year scammers attempt to get personal information from students by posing as the financial aid office, other college offices, and business associates like BankMobile (BM Technologies) through which refunds are processed. Students and employees are asked to be vigilant when responding to email communications that might appear to be about financial aid. The college and its business associates, like BankMobile, will never request important information by asking you to click on a link or attachment. Official Santa Fe College instructions will always direct you to your existing password protected sign-ins such as eSantafe for students. In general, if you receive any request in an email from a vendor or business to click on a link or attachment, it is best not to click and to go directly to the website to conduct your business. BankMobile (BM Technologies) offers the following information: If you call BM Technologies, they may ask for certain information, like a one-time passcode (OTP), to verify your identity. However, if BM Technologies contacts you (call, email, or text), they will never ask for your password, OTP, PIN, debit card number, or other sensitive personal information. If you ever receive a request like this, it’s a red flag—hang up immediately or ignore the message.  When in doubt, always contact BM Technologies directly at 855-398-7260. Although BM Technologies, Inc. and Santa Fe College are working hard to keep student accounts secure, we need you to help keep an eye out as well. Please stay vigilant and report If you think you might have fallen victim to a scam, you should change your password immediately. Any one who suspects fraud, hacking or that their account has been compromised can also report it to the Santa Fe College Police Department.  Students also can check with BankMobile, if they have questions about their account.  Examples of recent phishing subject lines have been: “Pending Allocation,” “Financial Aid Verification,” “SANTA FE COLLEGE Financial Aid,” “Verification/Financial Aid/BankMobile" and "Your Refund from Santa Fe College." There might be others that are similar. Also watch out for email from Gmail, Yahoo or other similar address that are posing as official agencies. Colleges throughout the Florida College System are experiencing these same phishing scams. The College is able to block many scam emails and typically can delete them before they are opened. But it is still possible to receive emails with malicious intentions. Visit the college’s website to learn more about phishing scams and how to protect yourself. Recent News SF closes for Spring Break; some services available March 13, 2026 Two SF dance works selected for prestigious national recognition March 12, 2026 2026 Pillars of Service Awards presented March 4 March 5, 2026 All News