BWH Hotels Says Hackers Had Access to Reservation Data for 6 Months

Hospitality group BWH Hotels is informing some guests that hackers had access to reservation data for more than six months.  BWH Hotels operates more than 4,000 hotels worldwide, including brands such as WorldHotels, Best Western Hotels & Resorts, and Sure Hotels. Emails sent to customers affected by the data breach reveal that the intrusion was discovered on April 22, and an investigation showed that threat actors had access since October 14, 2025. The company said the attackers gained access to a web application housing some guest reservation data, including names, email addresses, phone numbers, and reservation details.  “Importantly, payment and other financial information was not stored in the affected system and therefore was not accessed,” BWH Hotels stated. It’s unclear how many individuals were affected by the incident.  The company took the compromised application offline after discovering the intrusion and launched an investigation with the aid of external security experts.  The hotel group seems concerned that the attackers may leverage the stolen data for scams and phishing. No known cybercrime group appears to have taken credit for the attack on BWH Hotels. Related: Booking.com Says Hackers Accessed User Information Related: Nightclub Giant RCI Hospitality Reports Data Breach Related: Sophisticated ClickFix Campaign Targeting Hospitality Sector WRITTEN BY Eduard Kovacs Eduard Kovacs (@EduardKovacs) is senior managing editor at SecurityWeek. He worked as a high school IT teacher before starting a career in journalism in 2011. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering. More from Eduard Kovacs Frame Security Emerges From Stealth With $50M for Awareness and Training Platform Google Detects First AI-Generated Zero-Day Exploit Cloudflare Lays Off 1,100 Employees in AI-Driven Restructuring New ‘Dirty Frag’ Linux Vulnerability Possibly Exploited in Attacks Polish Security Agency Reports ICS Breaches at Five Water Treatment Plants Ransomware Group Takes Credit for Trellix Hack Ivanti Patches EPMM Zero-Day Exploited in Targeted Attacks Palo Alto Zero-Day Exploited in Campaign Bearing Hallmarks of Chinese State Hacking Latest News White Circle Raises $11 Million for AI Control Platform Free OnlyFans Lure Used to Spread Cross-Platform CRPx0 Malware Deal Reached With Hackers to Delete Data Stolen From the Canvas Educational Platform West Pharmaceutical Services Hit by Disruptive Ransomware Attack Apple Patches Dozens of Vulnerabilities in macOS, iOS SAP Patches Critical S/4HANA, Commerce Vulnerabilities Claude Mythos Finds Only One Curl Vulnerability; Experts Divided on What It Really Means Is the SOC Obsolete, and We Just Haven’t Admitted It Yet? Trending Webinar: ROSI For CPS Security Programs May 13, 2026 In cyber-physical systems (CPS), just one hour of downtime can outweigh an entire annual security budget. Learn how to master the Return on Security Investment (ROSI) to align security goals with the bottom-line priorities. Register Virtual Event: Threat Detection And Incident Response Summit May 20, 2026 Delve into big-picture strategies to reduce attack surfaces, improve patch management, conduct post-incident forensics, and tools and tricks needed in a modern organization. Register People on the Move Malwarebytes has named Chung Ip as Chief Financial Officer. Semperis has appointed John Podboy as Chief Information Security Officer. Randy Menon has become Chief Product and Marketing Officer at One Identity. More People On The Move Expert Insights Is The SOC Obsolete, And We Just Haven’t Admitted It Yet? Many AI-first enterprises have already embraced sovereign architectures for general AI initiatives; cybersecurity—and the SOC—should be next. (Danelle Au) The Mythos Moment: Enterprises Must Fight Agents With Agents Only with the right platform and an agentic, AI-driven defense, will enterprises be able to protect themselves in the agentic era. (Etay Maor) Why Cybersecurity Must Rethink Defense In The Age Of Autonomous Agents From autonomous code generation to decision-making systems that initiate actions without human intervention, the industry is entering a new phase. (Torsten George) Government Can’t Win The Cyber War Without The Private Sector Securing national resilience now depends on faster, deeper partnerships with the private sector. (Steve Durbin) The Hidden ROI Of Visibility: Better Decisions, Better Behavior, Better Security Beyond monitoring and compliance, visibility acts as a powerful deterrent, shaping user behavior, improving collaboration, and enabling more accurate, data-driven security decisions. (Joshua Goldfarb) Flipboard Reddit Whatsapp Email