CVE-2026-41189 | freescout-help-desk freescout up to 1.8.214 ThreadPolicy::edit authorization (GHSA-4h5p-7f5c-q7gj)
VulDBArchived Apr 21, 2026✓ Full text saved
A vulnerability classified as critical has been found in freescout-help-desk freescout up to 1.8.214 . Impacted is the function ThreadPolicy::edit . Performing a manipulation results in incorrect authorization. This vulnerability is cataloged as CVE-2026-41189 . It is possible to initiate the attack remotely. There is no exploit available. It is recommended to upgrade the affected component.
Full text archived locally
✦ AI Summary· Claude Sonnet
VDB-358540 · CVE-2026-41189 · GHSA-4H5P-7F5C-Q7GJ
FREESCOUT-HELP-DESK FREESCOUT UP TO 1.8.214 THREADPOLICY::EDIT AUTHORIZATION
HISTORYDIFFRELATEJSONXMLCTI
CVSS Meta Temp Score Current Exploit Price (≈) CTI Interest Score
6.5 $0-$5k 2.32+
Summaryinfo
A vulnerability classified as critical was found in freescout-help-desk freescout up to 1.8.214. The affected element is the function ThreadPolicy::edit. Executing a manipulation can lead to authorization. This vulnerability is registered as CVE-2026-41189. It is possible to launch the attack remotely. No exploit is available. Upgrading the affected component is advised.
Detailsinfo
A vulnerability was found in freescout-help-desk freescout up to 1.8.214. It has been declared as critical. This vulnerability affects the function ThreadPolicy::edit. The manipulation with an unknown input leads to a authorization vulnerability. The CWE definition for the vulnerability is CWE-863. The product performs an authorization check when an actor attempts to access a resource or perform an action, but it does not correctly perform the check. This allows attackers to bypass intended access restrictions. As an impact it is known to affect confidentiality, integrity, and availability. CVE summarizes:
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.
The advisory is shared for download at github.com. This vulnerability was named CVE-2026-41189 since 04/18/2026. The exploitation appears to be easy. The attack can be initiated remotely. There are known technical details, but no exploit is available.
Upgrading to version 1.8.215 eliminates this vulnerability. The upgrade is hosted for download at github.com. Applying the patch cdadaf621bb1e1d017315df20d743671f7eae7a9 is able to eliminate this problem. The bugfix is ready for download at github.com. The best possible mitigation is suggested to be upgrading to the latest version.
Productinfo
Vendor
freescout-help-desk
Name
freescout
Version
1.8.214
License
open-source
Website
Product: https://github.com/freescout-help-desk/freescout/
CPE 2.3info
🔒
CPE 2.2info
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CVSSv4info
VulDB Vector: 🔒
VulDB Reliability: 🔍
CVSSv3info
VulDB Meta Base Score: 6.7
VulDB Meta Temp Score: 6.5
VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 7.1
CNA Vector (GitHub_M): 🔒
CVSSv2info
Vector Complexity Authentication Confidentiality Integrity Availability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploitinginfo
Class: Authorization
CWE: CWE-863 / CWE-285 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒
0-Day Unlock Unlock Unlock Unlock
Today Unlock Unlock Unlock Unlock
Threat Intelligenceinfo
Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍
Countermeasuresinfo
Recommended: Upgrade
Status: 🔍
0-Day Time: 🔒
Upgrade: freescout 1.8.215
Patch: cdadaf621bb1e1d017315df20d743671f7eae7a9
Timelineinfo
04/18/2026 CVE reserved
04/21/2026 +3 days Advisory disclosed
04/21/2026 +0 days VulDB entry created
04/21/2026 +0 days VulDB entry last update
Sourcesinfo
Product: github.com
Advisory: GHSA-4h5p-7f5c-q7gj
Status: Confirmed
CVE: CVE-2026-41189 (🔒)
GCVE (CVE): GCVE-0-2026-41189
GCVE (VulDB): GCVE-100-358540
Entryinfo
Created: 04/21/2026 19:44
Changes: 04/21/2026 19:44 (67)
Complete: 🔍
Cache ID: 99:7D6:101
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