CVE-2026-41190 | freescout-help-desk freescout up to 1.8.214 Conversation authorization (GHSA-vj2p-2789-3747)
VulDBArchived Apr 21, 2026✓ Full text saved
A vulnerability, which was classified as critical , has been found in freescout-help-desk freescout up to 1.8.214 . The impacted element is an unknown function of the component Conversation Handler . The manipulation leads to incorrect authorization. This vulnerability is documented as CVE-2026-41190 . The attack can be initiated remotely. There is not any exploit available. It is advisable to upgrade the affected component.
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✦ AI Summary· Claude Sonnet
VDB-358542 · CVE-2026-41190 · GHSA-VJ2P-2789-3747
FREESCOUT-HELP-DESK FREESCOUT UP TO 1.8.214 CONVERSATION AUTHORIZATION
HISTORYDIFFRELATEJSONXMLCTI
CVSS Meta Temp Score Current Exploit Price (≈) CTI Interest Score
6.5 $0-$5k 2.61+
Summaryinfo
A vulnerability, which was classified as critical, was found in freescout-help-desk freescout up to 1.8.214. This affects an unknown function of the component Conversation Handler. The manipulation results in authorization. This vulnerability is reported as CVE-2026-41190. The attack can be launched remotely. No exploit exists. You should upgrade the affected component.
Detailsinfo
A vulnerability classified as critical has been found in freescout-help-desk freescout up to 1.8.214. Affected is some unknown functionality of the component Conversation Handler. The manipulation with an unknown input leads to a authorization vulnerability. CWE is classifying the issue as CWE-863. The product performs an authorization check when an actor attempts to access a resource or perform an action, but it does not correctly perform the check. This allows attackers to bypass intended access restrictions. This is going to have an impact on confidentiality, integrity, and availability. CVE summarizes:
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, when `APP_SHOW_ONLY_ASSIGNED_CONVERSATIONS` is enabled, direct conversation view correctly blocks users who are neither the assignee nor the creator. The `save_draft` AJAX path is weaker. A direct POST can create a draft inside a conversation that is hidden in the UI. Version 1.8.215 fixes the vulnerability.
The advisory is available at github.com. This vulnerability is traded as CVE-2026-41190 since 04/18/2026. The exploitability is told to be easy. It is possible to launch the attack remotely. The technical details are unknown and an exploit is not available.
Upgrading to version 1.8.215 eliminates this vulnerability. The upgrade is hosted for download at github.com. Applying the patch 414878eb79be7cb01a3ae124df6efcd23729275f is able to eliminate this problem. The bugfix is ready for download at github.com. The best possible mitigation is suggested to be upgrading to the latest version.
Productinfo
Vendor
freescout-help-desk
Name
freescout
Version
1.8.214
License
open-source
Website
Product: https://github.com/freescout-help-desk/freescout/
CPE 2.3info
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CPE 2.2info
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CVSSv4info
VulDB Vector: 🔒
VulDB Reliability: 🔍
CVSSv3info
VulDB Meta Base Score: 6.7
VulDB Meta Temp Score: 6.5
VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 7.1
CNA Vector (GitHub_M): 🔒
CVSSv2info
Vector Complexity Authentication Confidentiality Integrity Availability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploitinginfo
Class: Authorization
CWE: CWE-863 / CWE-285 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒
0-Day Unlock Unlock Unlock Unlock
Today Unlock Unlock Unlock Unlock
Threat Intelligenceinfo
Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍
Countermeasuresinfo
Recommended: Upgrade
Status: 🔍
0-Day Time: 🔒
Upgrade: freescout 1.8.215
Patch: 414878eb79be7cb01a3ae124df6efcd23729275f
Timelineinfo
04/18/2026 CVE reserved
04/21/2026 +3 days Advisory disclosed
04/21/2026 +0 days VulDB entry created
04/21/2026 +0 days VulDB entry last update
Sourcesinfo
Product: github.com
Advisory: GHSA-vj2p-2789-3747
Status: Confirmed
CVE: CVE-2026-41190 (🔒)
GCVE (CVE): GCVE-0-2026-41190
GCVE (VulDB): GCVE-100-358542
Entryinfo
Created: 04/21/2026 19:44
Changes: 04/21/2026 19:44 (67)
Complete: 🔍
Cache ID: 99:FE0:101
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