CVE-2026-41191 | freescout-help-desk freescout up to 1.8.214 updateSave authorization (GHSA-wpv9-c2gv-2j82)
VulDBArchived Apr 21, 2026✓ Full text saved
A vulnerability, which was classified as critical , was found in freescout-help-desk freescout up to 1.8.214 . This affects the function MailboxesController::updateSave . The manipulation results in incorrect authorization. This vulnerability is reported as CVE-2026-41191 . The attack can be launched remotely. No exploit exists. You should upgrade the affected component.
Full text archived locally
✦ AI Summary· Claude Sonnet
VDB-358543 · CVE-2026-41191 · GHSA-WPV9-C2GV-2J82
FREESCOUT-HELP-DESK FREESCOUT UP TO 1.8.214 UPDATESAVE AUTHORIZATION
HISTORYDIFFRELATEJSONXMLCTI
CVSS Meta Temp Score Current Exploit Price (≈) CTI Interest Score
6.5 $0-$5k 2.61+
Summaryinfo
A vulnerability has been found in freescout-help-desk freescout up to 1.8.214 and classified as critical. This impacts the function MailboxesController::updateSave. This manipulation causes authorization. This vulnerability appears as CVE-2026-41191. The attack may be initiated remotely. There is no available exploit. The affected component should be upgraded.
Detailsinfo
A vulnerability classified as critical was found in freescout-help-desk freescout up to 1.8.214. Affected by this vulnerability is the function MailboxesController::updateSave. The manipulation with an unknown input leads to a authorization vulnerability. The CWE definition for the vulnerability is CWE-863. The product performs an authorization check when an actor attempts to access a resource or perform an action, but it does not correctly perform the check. This allows attackers to bypass intended access restrictions. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, `MailboxesController::updateSave()` persists `chat_start_new` outside the allowed-field filter. A user with only the mailbox `sig` permission sees only the signature field in the UI, but can still change the hidden mailbox-wide chat setting via direct POST. Version 1.8.215 fixes the vulnerability.
It is possible to read the advisory at github.com. This vulnerability is known as CVE-2026-41191 since 04/18/2026. The exploitation appears to be easy. The attack can be launched remotely. Technical details of the vulnerability are known, but there is no available exploit.
Upgrading to version 1.8.215 eliminates this vulnerability. The upgrade is hosted for download at github.com. Applying the patch fb130de64e1c830d85dd6988eaa08d725a7be954 is able to eliminate this problem. The bugfix is ready for download at github.com. The best possible mitigation is suggested to be upgrading to the latest version.
Productinfo
Vendor
freescout-help-desk
Name
freescout
Version
1.8.214
License
open-source
Website
Product: https://github.com/freescout-help-desk/freescout/
CPE 2.3info
🔒
CPE 2.2info
🔒
CVSSv4info
VulDB Vector: 🔒
VulDB Reliability: 🔍
CVSSv3info
VulDB Meta Base Score: 6.7
VulDB Meta Temp Score: 6.5
VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 7.1
CNA Vector (GitHub_M): 🔒
CVSSv2info
Vector Complexity Authentication Confidentiality Integrity Availability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploitinginfo
Class: Authorization
CWE: CWE-863 / CWE-285 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒
0-Day Unlock Unlock Unlock Unlock
Today Unlock Unlock Unlock Unlock
Threat Intelligenceinfo
Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍
Countermeasuresinfo
Recommended: Upgrade
Status: 🔍
0-Day Time: 🔒
Upgrade: freescout 1.8.215
Patch: fb130de64e1c830d85dd6988eaa08d725a7be954
Timelineinfo
04/18/2026 CVE reserved
04/21/2026 +3 days Advisory disclosed
04/21/2026 +0 days VulDB entry created
04/21/2026 +0 days VulDB entry last update
Sourcesinfo
Product: github.com
Advisory: GHSA-wpv9-c2gv-2j82
Status: Confirmed
CVE: CVE-2026-41191 (🔒)
GCVE (CVE): GCVE-0-2026-41191
GCVE (VulDB): GCVE-100-358543
Entryinfo
Created: 04/21/2026 19:44
Changes: 04/21/2026 19:44 (67)
Complete: 🔍
Cache ID: 99:8E5:101
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