CVE-2026-23757 | GFI HelpDesk up to 4.99.9 Reports SWIFT_Report::Create report title cross site scripting
VulDBArchived Apr 20, 2026✓ Full text saved
A vulnerability was found in GFI HelpDesk up to 4.99.9 and classified as problematic . Affected by this issue is the function SWIFT_Report::Create of the component Reports Module . Executing a manipulation of the argument report title can lead to cross site scripting. This vulnerability appears as CVE-2026-23757 . The attack may be performed from remote. There is no available exploit. It is suggested to upgrade the affected component.
Full text archived locally
✦ AI Summary· Claude Sonnet
VDB-358349 · CVE-2026-23757 · EUVD-2026-23929
GFI HELPDESK UP TO 4.99.9 REPORTS SWIFT_REPORT::CREATE REPORT TITLE CROSS SITE SCRIPTING
HISTORYDIFFRELATEJSONXMLCTI
CVSS Meta Temp Score Current Exploit Price (≈) CTI Interest Score
4.4 $0-$5k 3.77+
Summaryinfo
A vulnerability was found in GFI HelpDesk up to 4.99.9. It has been classified as problematic. This affects the function SWIFT_Report::Create of the component Reports Module. The manipulation of the argument report title leads to cross site scripting. This vulnerability is traded as CVE-2026-23757. It is possible to initiate the attack remotely. There is no exploit available. Upgrading the affected component is recommended.
Detailsinfo
A vulnerability was found in GFI HelpDesk up to 4.99.9 and classified as problematic. This issue affects the function SWIFT_Report::Create of the component Reports Module. The manipulation of the argument report title with an unknown input leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is integrity. The summary by CVE is:
GFI HelpDesk before 4.99.10 contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.
The weakness was shared by Alex Williams. The advisory is shared at gfi.ai. The identification of this vulnerability is CVE-2026-23757 since 01/15/2026. The exploitation is known to be easy. The attack may be initiated remotely. It demands that the victim is doing some kind of user interaction. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.
Upgrading to version 4.99.10 eliminates this vulnerability.
The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2026-23929).
Productinfo
Vendor
GFI
Name
HelpDesk
Version
4.99.0
4.99.1
4.99.2
4.99.3
4.99.4
4.99.5
4.99.6
4.99.7
4.99.8
4.99.9
CPE 2.3info
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CPE 2.2info
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CVSSv4info
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA CVSS-B Score: 🔒
CNA CVSS-BT Score: 🔒
CNA Vector: 🔒
CVSSv3info
VulDB Meta Base Score: 4.4
VulDB Meta Temp Score: 4.4
VulDB Base Score: 3.5
VulDB Temp Score: 3.4
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 5.4
CNA Vector (VulnCheck): 🔒
CVSSv2info
Vector Complexity Authentication Confidentiality Integrity Availability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploitinginfo
Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒
0-Day Unlock Unlock Unlock Unlock
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Threat Intelligenceinfo
Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍
Countermeasuresinfo
Recommended: Upgrade
Status: 🔍
0-Day Time: 🔒
Upgrade: HelpDesk 4.99.10
Timelineinfo
01/15/2026 CVE reserved
04/20/2026 +94 days Advisory disclosed
04/20/2026 +0 days VulDB entry created
04/20/2026 +0 days VulDB entry last update
Sourcesinfo
Advisory: gfi.ai
Researcher: Alex Williams
Status: Confirmed
CVE: CVE-2026-23757 (🔒)
GCVE (CVE): GCVE-0-2026-23757
GCVE (VulDB): GCVE-100-358349
EUVD: 🔒
Entryinfo
Created: 04/20/2026 20:16
Updated: 04/20/2026 21:57
Changes: 04/20/2026 20:16 (79), 04/20/2026 21:57 (1)
Complete: 🔍
Cache ID: 99:FF0:101
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